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LifetimeSA

Shipping Policy – Lifetime SA

Effective Date: 17/03/2026

1. Introduction

Thank you for choosing Lifetime SA. This Shipping Policy outlines how we handle the delivery of products purchased or requested through our website.

2. Shipping Areas

We currently deliver across:

  • South Africa

For international orders, please contact us directly to confirm availability and shipping arrangements.

3. Order Processing

  • Orders and confirmed quotations are processed during business hours (Monday to Friday).
  • Processing times may vary depending on product availability and order volume.
  • Orders are only processed once payment has been received and confirmed (where applicable).

4. Delivery Timeframes

  • Delivery times are estimates and may vary depending on location and courier services.
  • Typical delivery timeframe: 2 – 5 business days within South Africa.
  • Delays may occur due to factors beyond our control, including courier delays or stock availability.

5. Shipping Costs

  • Shipping costs are calculated based on delivery location, product size, and weight.
  • The final shipping cost will be communicated during quotation or checkout.

6. Bulk Orders and Special Deliveries

  • Bulk orders or specialized equipment may require custom delivery arrangements.
  • Delivery timelines and costs for such orders will be confirmed during the quotation process.

7. Order Tracking

  • Where available, tracking details will be provided once the order has been dispatched.
  • Customers are responsible for monitoring delivery progress using the provided tracking information.

8. Delivery Issues

If you experience any issues with your delivery:

  • Contact us immediately at lifetime@icon.co.za
  • Or call: +27 82 554 5523 / +27 11 501 1599 / +27 11 792 0089

We will assist in resolving the issue as quickly as possible.

9. Incorrect Address

  • Customers are responsible for providing accurate delivery information.
  • Lifetime SA will not be responsible for delays or losses due to incorrect addresses provided by the customer.

10. Risk and Ownership

  • Risk of loss or damage passes to the customer upon delivery.
  • Ownership of goods remains with Lifetime SA until full payment has been received.

11. Changes to This Policy

Lifetime SA reserves the right to update this Shipping Policy at any time. Updates will be posted on this page.

12. Contact Us

For any shipping-related queries, please contact:

📧 lifetime@icon.co.za
📞 +27 82 554 5523 / +27 11 501 1599 / +27 11 792 0089